Accessibility Statement

This is an accessibility statement from DrimTel Pty. Ltd.​

Measures to support accessibility
DrimTel Pty. Ltd. takes the following measures to ensure accessibility of DrimTel:
- Include accessibility as part of our mission statement.
- Include accessibility throughout our internal policies.
- Integrate accessibility into our procurement practices.

Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. DrimTel is fully conformant with WCAG 2.0 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Additional accessibility considerations
Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some videos have sign language interpretation.

Feedback
We welcome your feedback on the accessibility of DrimTel. Please let us know if you encounter accessibility barriers on DrimTel:
- Phone: 1300 374 683
- E-mail: contact@drimtel.com.au; sales@drimtel.com.au; accounts@drimtel.com.au
- Visitor Address: Level 29, 221 St Georges Terrace, Perth, 6000, WA
- Postal Address: Level 29, 221 St Georges Terrace, Perth, 6000, WA
We try to respond to feedback within 2 Business Days.

Technical specifications
Accessibility of DrimTel relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
- SMIL
These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach
DrimTel Pty. Ltd. assessed the accessibility of DrimTel by the following approaches:
- External evaluation

Formal complaints
Complaints Contact:
If you have a complaint about DrimTel we urge you to contact our team. Please do so by calling 1300 374 683 or email our complaints manager on: accounts@drimtel.com.au.

Formal approval of this accessibility statement
This Accessibility Statement is approved by:
DrimTel Pty. Ltd.
Chief Executive Officer​

Date
This statement was created on 1 September 2023.