How does the SMS scam filter work?
As part of our Mobile partners Cleaner Pipes initiative to help protect our customers from scam SMS, we’ve launched an SMS scam filter to identify and block malicious SMS with suspicious links or telephone numbers before they reach your mobile phone.
As an SMS travels along our network, its content is scanned by a machine that looks for suspicious patterns and characteristics. Experts review suspicious messages to identify if there is a scam (with the details of the recipient remaining masked). Where a scam is identified the technology will block future messages with the same criteria or near matches.
As an SMS travels along our network, its content is scanned by a machine that looks for suspicious patterns and characteristics. Experts review suspicious messages to identify if there is a scam (with the details of the recipient remaining masked). Where a scam is identified the technology will block future messages with the same criteria or near matches.