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How will I know if the opt-out or opt-in has worked?

When you send an SMS to 0438 214 682, you’ll receive one of the following automated responses: 

If you sent FILTER ON

“The SMS Scam Filter is now activated for your mobile service. This technology is designed to reduce the number of SMS Scam messages delivered to your mobile service. You can opt- out of this service by texting FILTER OFF to 0438 214 682.”

If you sent FILTER OFF

“The SMS Scam Filter is now OFF for this service. To turn on, text FILTER ON to 0438 214 682.”

If you sent FILTER STATUS

“The SMS Scam Filter is now OFF for this service. To turn on, text FILTER ON to 0438 214 682.” or “The SMS Scam Filter is now ON for this mobile service. This technology is designed to reduce the number of SMS Scam messages delivered to your mobile service. You can opt out of this service by texting FILTER OFF to 0438 214 682.”

If you sent something else

“Sorry, the command you sent was unrecognised. Please send a message that contains one of the following commands:

  • FILTER ON - opt in for the Scam Filter
  • FILTER OFF - opt out of the Scam Filter
  • FILTER STATUS - display current applied status of the Scam Filter