Why was SMS Scam Filter introduced?

Short Messaging Service (SMS) technology is being used by criminal actors to deliver attempts to scam Australians. This filter is in place to protect you from scam messages with the use of capabilities that will block scam messages before it reaches you.

If an SMS has been blocked, this means that the intended recipient will not receive the SMS and the blocked message cannot be retrieved.

The purpose of this initiative is to reduce the volume of scam messages that are sent to end users on the Telstra Mobile Network using SMS. It is not guaranteed to stop all scam messages.